Bluehost Web Service Hosting Experience
There are many website hosting services available. I consider myself fortunate for getting started with Bluehost. Many sites I publish is hosted with Bluehost. I also use HostGator for other sites.
This is an account of my personal experience with Bluehost ( Bluehost vs namecheap ).
My Personal Bluehost Customer Support Example #1
When I started building websites, I had no idea what i used to be doing. I just wrote and wrote and wrote. As time went on, I discovered techniques for improving my SEO, conversion, and website design.
I remember distinctly having two websites with about 50 to 60 pages of content I spent months writing. Then i made a decision I wanted a special name for one among my sites. My problem was I had no idea the way to migrate an internet site to a replacement domain.
I had nowhere to travel except my web host service which was and is Bluehost. I called them up, was on hold for 10 seconds approximately , and was politely introduced to a technical support representative. I explained my situation. He responded with a “no problem” and asked if I had about 20 minutes to require care of the operation. I had all the time within the world if he could help.
This Bluehost customer support rep took the reins and within 20 minutes approximately had migrated my entire website to my new name without a hitch.
My Personal Bluehost Customer Support Example #2
I’ve done some stupid technical stuff with my websites as I’ve learned to create websites. at some point I absent-mindedly re-installed WordPress on a longtime website with tons of content. once you re-install WordPress over a site, you lose the whole site. that is what happened to me. Months of effort vanished in seconds.
I decided to call Bluehost to ascertain what might be done. Fortunately, Bluehost had automatically protected that site a few week before. Long story short, the type Bluehost technical support rep was ready to restore my entire site I had lost. This operation took about 50 minutes (I was told to not calculate Bluehost to possess a recent backup – but during this case they helped me tremendously).
Bluehost’s Prompt Customer Service
Not all hosting companies are equal when it involves customer support. I know, because before I signed up with Bluehost, I had some domain names registered with another very fashionable hosting service. Now, within the website hosting business, one goal is to urge customers to register domain names with their service because the probabilities that customer will then open a hosting account with them is high.
But, this previous hosting service completely dropped the ball in two ways with me.
First, I needed a touch help with managing my domain names registered with their service. I called them and was on hold for 20 minutes. This was a true drag.
Second, their interface was pretty complicated. In fact, I could never find out what I needed to try to to .
At the time I called this hosting service for help with my domain names registered with them, i used to be trying to find a hosting company to open an account to host my websites. Because i used to be frustrated with being on hold and therefore the poorly designed interface , I started researching other hosting services.
I read a blog post by a blogger who appeared to know his stuff. He didn’t continue and on about all the features Bluehost offered (after all most hosting services offer just about an equivalent features). Instead, this blogger went on and on about how Bluehost’s customers service was so great. He specifically commented about rarely being on hold for telephone support longer than a moment .
I was practically sold at that moment. I did a touch more research and learned that WordPress recommends Bluehost for hosting WordPress websites and blogs. That did it – i used to be sold – but was getting to give Bluehost a test call about their customer service.
I called their sales division and wasn’t on hold longer than a couple of seconds. I asked some questions; they answered my questions politely. I signed up with Bluehost that day.
Since then, I’ve called Bluehost repeatedly for help. If they’re ready to help, they roll up their sleeves, probe my account, and help . I also use their live chat support often, which frequently quickly resolves minor issues or questions I even have . At the top of the day, their customers support features a “can-do” attitude and that they are sufficiently staffed to supply prompt service and support.
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